Katie Kitiri

Company Reference: 
Gumtree
First Name: 
Katie
Last Name: 
Kitiri
Position/Title: 
Head of CS, Local Classifieds
Hometown: 
Berkhamsted, Hertfordshire, UK
Why did you decide to work at [companyname]?: 
The exciting business potential and the opportunity to take on a customer-facing function.
Why do you like working at [companyname]?: 
No two days are the same and the possibilities are endless. Plus, of course, the fruit smoothies in the fridge!
What cool projects have you worked on at [companyname]?: 
Recent cool projects for Gumtree UK have included long-term product visioning, devising a cross-functional Trust strategy and determining the fraud technology roadmap.
What are your goals at [companyname] - what are you working to achieve?: 
For Gumtree UK – transform the trust and safety of the site and truly deliver delightful and surprising customer service. And hopefully for the rest of the Local Classified businesses, helping them do the same.
What is your favorite benefit about working at [companyname]?: 
The chance to make a difference; and the sheer variety of opportunities/things to try.
What has been the most amazing experience you've had at [companyname] thus far?: 
One outstanding experience was the Gumtree Sports Day a few years ago. Seeing so many users show up to play kids games in the park!
What has been the biggest surprise about working at [companyname]?: 
How well the business is continuing to grow after nearly 10 years while still being a “rough diamond”.
If you were to identify a common trait between you and your colleagues, what would it be?: 
Enthusiasm – everyone in the classifieds business, not just Gumtree, seems to have caught the bug.
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